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FAQ / POLICIES

  • HOW MUCH HAIR DO I NEED?
    A full sew-in weave with Brazilian or Raw Indian Hair would need approximately 8 to 10 ounces of hair. We recommend buying 2 packs of hair for lengths 14in to 18in. We recommend 3 packs for lengths 20in or longer. The bundles weighs 3.5 ounces each. Keep in mind that since the hair is sold by total weight the rule is: the longer the hair, the shorter the weft.
  • HOW LONG DOES THIS HAIR LAST?
    This hair can last for a long time, the better you take GOOD care of it the longer you can have it and reuse! Our clients generally use the hair for at least 1 year.
  • HOW DO I CARE FOR MY HAIR?
    Shampoo weekly with a shampoo no higher than pH7. Rinse thoroughly with lukewarm water. Apply conditioner, comb through with a wide tooth comb, starting with the ends working your way up you scalp. Rinse thoroughly and let air dry.
  • DAILY CARE TIPS
    Stay away from styling products to avoid build up (will make hair heavy). For Wavy and Curly hair, use a spray bottle of water for natural look. For a "WET" look, we suggest a leave in conditioner and water. AVOID ALCOHOL BASED PRODUCTS TO AVOID DRYING OUT YOUR INVESTMENT! Comb through (wide tooth comb) beginning at the ends and working your way up to your scalp. Scrunch up hair gently to reform curls and let air dry.
  • WHAT IS YOUR REFUND POLICY?
    All sales are final. Exchanges are accepted up to 14 days of receiving products as long as product is unused in the original packaging. Any additional shipping expenses are at the cost of the customer. In the rare occurrence of a product defect, we have the right to handle each individual situation to our discretion.
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